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We're here to help! Whether you need assistance before placing an order or support after your purchase, our team is ready to provide fast and reliable service.
Need help choosing the right phone, laptop, or accessory? Our team can help you compare products and recommend the best option based on your needs and budget.
Need an update on your order? Contact us with your order details, and we'll provide the latest status of your purchase and delivery.
We accept bank transfer only. Payment on delivery is available in selected areas within Lagos State under our Payment Method Policy.
We deliver within Lagos through dispatch riders and Uber Connect, and nationwide through trusted courier companies such as Red Star Express and GIG Logistics.
Eligible phones and laptops are covered by our 14-day limited warranty. If you experience a verified functional fault, please contact us immediately for assistance.
If your product qualifies under our warranty policy, we will inspect it and, where applicable, replace it with the same model. If the exact model is unavailable, you may upgrade to another available model by paying the price difference.
If you have questions about using your phone, laptop, or accessories, our support team is available to guide you.
Please ensure that you:
For answers to common questions about payments, warranty, delivery, returns, and replacements, please visit our Frequently Asked Questions (FAQ) page.
Address: 2 Oremeji Street, Computer Village, Ikeja, Lagos, Nigeria
Phone: 0703 116 9692
Email: info@el-shaddai.ng
At El-Shaddai Electronic Ventures Ltd, we are committed to providing quality UK and US used phones, laptops, and genuine electronic accessories backed by reliable customer service. Your satisfaction is our priority, and we are always ready to assist you before, during, and after your purchase.
