Privacy Policy

Effective Date: July 6, 2026

At El-Shaddai Electronic Ventures Ltd, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or purchase our products.

By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following information:

• Full name.
• Phone number.
• Email address.
• Delivery and billing address.
• Order and payment information.
• Messages or enquiries you send to us.
• Device, browser, and website usage information collected through cookies and similar technologies.

How We Use Your Information

Your information may be used to:

• Process and fulfill your orders.
• Deliver products to your preferred location.
• Communicate with you about your orders or enquiries.
• Provide warranty and after-sales support.
• Improve our products, services, and website.
• Prevent fraud and protect the security of our business and customers.
• Comply with applicable legal and regulatory requirements.

Payment Information

For your security, payments should be made only to the official bank account of El-Shaddai Electronic Ventures Ltd. We do not ask customers to transfer payments to unauthorized personal accounts.

Sharing Your Information

We do not sell or rent your personal information.

We may share your information only when necessary with trusted service providers, such as:

• Delivery and courier companies.
• Payment service providers.
• Technology and website service providers.
• Government or law enforcement agencies where required by law.

These parties are expected to use your information only for the services they provide.

Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. However, no method of transmitting or storing information electronically is completely secure.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website performance, and enhance security. For more information, please read our Cookie Notice.

Your Rights

Subject to applicable law, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of personal information where legally permitted.
• Withdraw consent where processing is based on consent.
• Contact us with questions about how your information is handled.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

El-Shaddai Electronic Ventures Ltd

2 Oremeji Street, Computer Village, Ikeja, Lagos, Nigeria

Phone: 0703 116 9692

Email: info@el-shaddai.ng