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At El-Shaddai Electronic Ventures Ltd, we are committed to supplying quality UK and US used phones, laptops, and genuine electronic accessories. Every eligible product is carefully tested before sale, and customer satisfaction is important to us.
Please read our Returns & Refund Policy carefully before making a purchase.
Eligible phones and laptops purchased from El-Shaddai Electronic Ventures Ltd are covered by a 14-day limited warranty against functional defects that are not caused by misuse, accidental damage, liquid damage, unauthorized repairs, or normal wear and tear.
If you discover a functional fault after purchasing an eligible product, you must notify and return the product within the following timeframes:
Please contact us before returning any item.
To qualify for warranty inspection or replacement, the product must:
Products that do not meet these conditions may not qualify for warranty service.
After inspection and confirmation that the product qualifies under our warranty:
El-Shaddai Electronic Ventures Ltd does not offer cash refunds or payment reversals under any circumstances.
All approved warranty claims will be resolved through replacement in accordance with this policy. By purchasing from us, you acknowledge and agree to this No Refund Policy.
If you have any questions about this Returns & Refund Policy, please contact us:
2 Oremeji Street, Computer Village, Ikeja, Lagos, Nigeria
Phone: 0703 116 9692
Email: info@el-shaddai.ng
